Privacy policy
SkyRefly (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
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Information you provide:
Account registration (username, email, phone number, password); order details (shipping name, address, phone, payment info – processed by third‑party gateways, we do not store card numbers); trade‑in or recycling service (drone model, photos, description, your contact); customer support conversations. -
Information collected automatically:
Browsing history, search keywords, IP address, device type, browser version, access time; cookies and similar technologies to remember your preferences and cart.
2. How We Use Your Information
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Process orders, shipping, after‑sales service.
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Verify identity, prevent fraud.
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Improve website experience, send promotional content (only with your consent).
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Complete inspection, grading, and valuation for used drones.
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Comply with legal obligations (tax, anti‑fraud).
3. Sharing Your Information
We do not sell your personal information. We may share it with:
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Necessary third parties (logistics, payment processors) to complete transactions.
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Law enforcement or government bodies as required by law.
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Protect the legitimate rights of SkyRefly, our users, or the public.
4. Data Security
We use reasonable technical and organizational measures (SSL encryption, access controls) to protect your information. However, no internet transmission is 100% secure.
5. Your Rights
Depending on applicable laws, you may have the right to:
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Access, correct, or delete your personal information.
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Withdraw consent (e.g., unsubscribe from marketing emails).
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Delete your account.
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File a complaint.
To exercise these rights, contact us at the email below.
6. Children’s Privacy
Our website is not intended for individuals under 18. If we learn that a minor has provided personal information without parental consent, we will delete it promptly.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be announced on the website or via your contact information. Continued use of the site constitutes acceptance of the updated policy.
8. Contact Us
For privacy‑related questions:
Email: luyi20261688@gmail.com
Customer support: Online chat